Emma Cabildo Success Archive

Emma Cabildo- Illinois

Emma Cabildo-Employment Options April Success Story Winner


For many years, Emma worked as a customer service associate and manager to help provide for her family. Life was busy, but was going well for some time, then suddenly Emma’s life fell apart. She lost her husband of almost 30 years and became very ill and was forced to apply for Social Security disability benefits. She was now self-supporting and needed to find work and expert help fast.

Emma, despite her setbacks, did her own research about the Ticket to Work program and found Employment Options. She applied via the website Jobseekers page and was then assigned a job counselor, who diligently worked with her step by step on resume writing, interview practice, and everything needed to prepare Emma to return to the workforce.

Now at the age of 52, Emma is a much healthier, happier, and independent woman working as a Customer Service Representative for a leading national Work-at-Home Company. She is able to use her previous work history and is balancing work and family. Emma is grateful for her job and new accomplishments. What a great example of perseverance and using the Ticket to Work program to become more independent and self-sufficient! Way to go Emma!

Below you will find Emma’s personally written story 

“If it wasn’t for the endless effort of my job counselor, Sandy Darnell, I don’t think I would have been able to take the steps needed to get back into the workforce. She worked with me nonstop and slowly rebuilt my self-esteem. She spoke with me over the phone often and sent me emails with exercises that I could practice, to ready myself for entry into the workforce. Finally, when she thought I was ready, she sent me jobs to apply for. I was terrified to face this process again, including applying for a job, doing the interview and selling myself to the prospective employer; but I did it – with her help.

I applied for the first job she sent me and three days later – I got the job! I was ecstatic! I called Sandy immediately and she was so proud of me. Now at the age of 52, I feel once again that I am a healthy functioning, working woman. Thanks Sandy and Employment Options for all of your help!” (Emma)