Does not hire in the following States: AK, CA, HI, MA, MT, NM, OH, VT, WV.

Production pay $9.00

Training States minimum wage

Training starts 12/30/2014

Training ends 1/23/2015

Shift M T W Th F 06:00 AM-03:00 PM  mountain time

The Customer Care Professional is responsible for inbound or transferred calls from patients and medical providers in a call center environment with the goal of scheduling, confirming and cancelling patient appointments. 
Duties and responsibilities:
·       Produce quality documentation for each call to ensure client and customer Satisfaction.
·       Also be responsible for sending requests for appointments and medical complaints to physician office teams via electronic forms.
·       Responsible for identifying calls that meet emergency criteria and patching those callers to offices properly.


  • 1-3 years of customer service experience required. (healthcare industry preferred).
  • 6 consecutive months experience in a medical office setting or a call center setting.
  • Exhibit outstanding customer care skills including active listening, empathy, precise documentation and the ability to offer information in a pleasant, professional manner.
  • Intermediate to advanced computer skill proficiency and familiarity with internet usage required.

The above job descriptions and listed requirements can often change based on current Employer need and new projects.  Your assigned job counselor will provide you with the most up-to-date job information.

No Phone calls – All applications must be submitted using our Pre-Qualify Form