We hire in 46 of the United States. We do not hire in Alaska, California, Hawaii or Washington D.C. for Work From Home.


  • Provide supervision and direction of surveillance and non-surveillance investigative staff to ensure a highly motivated, quality-focused investigative team to complete investigations of insurance claims filed for a variety of coverage.
  • Conduct quality control reviews of investigative work in assigned area of operation by ensuring client special handling instruction are followed and case objectives and due dates are met.
  • Ensure effective production and performance management within team by monitoring workloads and scheduling in assigned region.
  • Communicate effectively with investigative staff and client regarding progress of assigned cases and recommendations for further initiatives.
  • Monitor the progress and quality of the investigation from beginning to end to ensure the service level requirements are met, quality achieved and investigative planning is followed.
  • Managing challenging caseload with high degree of customer focus.
  • Approve payroll, expenses and time off for direct reports.
  • Process all required reports.

 Required Knowledge and Skills:

  • Excellent written and verbal communication skills, rapport building skills, organization and prioritization, ability to multi-task and computer and internet skills.

 Experience and Education:

  • Bachelor’s degree in Criminal Justice or closely related field preferred.
  • 1-3 years SIU experience.
  • 1 year+ supervisor/ manager experience.

• Competitive Salary
• Medical, Dental, Vision plans
• Life, LTD and Accidental Death insurance
• 401(K)
• Paid vacation
• Professional work environment

The above job descriptions and listed requirements can often change based on current Employer need and new projects.  Your assigned job counselor will provide you with the most up-to-date job information.

No Phone calls – All applications must be submitted online using our pre-qualify form:  http://myemploymentoptions.com/for-job-seekers/pre-qualify/

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