Home Agent – Cable Sales and Service (MEO-528C)
States Hiring In: Alabama, Arizona, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, New Mexico, North Carolina, North Dakota, Oklahoma, Ohio, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, Wisconsin, and Wyoming
Job Details: Full-Time; Paid Hourly. Selling involved. Must meet sales goals and grade percentages. Comprehensive, paid training program. Eligible for all applicable benefits on first day of employment. (Menu of Comprehensive Benefits available for Health/Dental Insurance, 401 K, Life Insurance, etc)*
Job Description: Primary function is to provide a positive customer experience by handling a constant inbound-call volume in an effort to sell products and services and retain customer satisfaction. Help customers decide which programming is right for them and order the proper equipment to meet their needs, while being required to meet a sales requirement. Will be offering sports packages to clients.
Minimum Requirements: 18 years or older; High School Diploma or GED. Extensive customer interaction/soft skill experience, with emphasis on closing sale opportunities. Performs background checks as a condition of employment for all positions. Applicants will perform a Voice Quality test of their home PC to ensure that the Internet service is compatible.
Excellent communication skills and excellent attention to details. Strong computer experience, knowledge, and usage. Able to work with 7-20 browser windows open on desktop and can toggle between multiple windows. Ability to multi-task.
•Computer literacy, not afraid of new technology.
•Able to download programs and email file attachments.
•Skilled using chat and instant message communications.
•Knowledge of keyboard short-cuts, such as cut-and-paste.
•Able to work with seven to twenty browser windows open on desktop and can toggle between multiple windows.
•Ability to work independently with little supervision.
All applicants will be required to test Computer/PC and Internet speeds.
Macintosh Operating system is not supported.
– Computer (PC) -PC must have vendor manufactured date less than six years in age.
– 3.0 Ghz processor
– 2GB of RAM or greater
– Monitor – 17″ minimum
– High Speed Internet Service (DSL or Cable) (No Wireless or Satellite)
* The above job descriptions and listed requirements can often change based on current Employer need and new projects. Your assigned job counselor will provide you with the most up-to-date job information.
No Phone calls – All applications must be submitted using our pre-qualify form: https://www.myemploymentoptions.com/for-job-seekers/pre-qualify/