October 1, 2014

Outbound Sales (MEO-502B)

HIRING IN ALL STATES EXCEPTConnecticut, Massachusetts, Oregon, New York, Rhode Island, Nevada, Washington, District of Columbia

Job Details: Base pay starts at $9.00/hr. Will increase to $10.00 after 30 days if agent is in good standing and after training.  Training is paid and virtual.  Opportunities to receive bonuses based on sales/performance.

Full-time employees have the option to sign up for benefits, and also receive paid time off.

Benefits include Healthcare and Flex Spending accounts and  paid time off;

SHIFTS:

Full- time –  Monday – Friday from 12PM – 12AM EST and weekends 10AM – 6PM EST. Agents receive 30 – 40 hour/week schedules at the end of training.

Part-time –  Monday – Friday from 5PM – 12AM EST and weekends 10AM – 6PM EST. Agents receive 20 – 25 hour/week schedules at the end of training.

Job Description:   Outbound calling to previous or prospective customers.   Answer questions and promote cable packages.

Responsibilities:

  • Following a Sales Methodology to uncover customer needs and match appropriate products and services to the needs.
  • Accessing customer account information to determine promotion eligibility
  • Entering sales information into scripting software for reporting purposes.
  • Remains current on changes in the service pricing and procedures, order entry process, and sales promotions through completion of the required/recommended training programs.

Minimum Requirements:   High school education or equivalent.   One year customer service experience preferred.  Experience in sales or aptitude a must.   Typing 25 wpm. Bilingual- Spanish-English a plus.  Background check – NO CREDIT CHECK

Phone Requirements: A traditional corded hard-wired phone is required to take/make calls and for training.  Cell Phones, Vonage, Magic Jack, Skype and other voice over IP (VOIP) services are not allowed. 

Wireless network connections are not supported. You should have a DSL or Cable connection to your home office with a hard line running from the high speed data modem or router directly to your computer with your wireless adapter turned off on your PCl.

Computer Requirements:  
– Computer (PC) required with Windows Operating system. (NO MAC’s)

  • 1.4 GHz per Processor on a quad processor or higher (Intel Pentium P4 or better)
  • 1.476 GHz per processor on a dual processor
  • 1.5 GHz for a single processor

Minimum Upload Speed: 512 Kbps Minimum Download Speed: 8 Mbps (or 8,000 Kbps)

The above job descriptions and listed requirements can often change based on current Employer needs and new projects.  Your assigned job counselor will provide you with the most up-to-date job information if you become our Ticket to Work client. 

 –To APPLY and read more about our free services, please visit our Job Seekers Page; then Submit Option #1 or #2