Home Agent (MEO-528E)

States Hiring In:  Alabama, Arizona, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, New Mexico, North Carolina, North Dakota, Oklahoma, Ohio, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, Wisconsin, and Wyoming.

Job Details:     Full-Time.  Paid hourly. Willingness to rotate shifts, as needed.   Comprehensive, paid training program.  Training for afternoon and evening shifts.  Applicable benefits on first day of employment. (Menu of Comprehensive Benefits available for Health/Dental Insurance, 401 K, Life Insurance, etc)

Job Description:   Taking calls for customers of a leading national cable,  Internet, and telephone company.  Taking inquiries from customers.  May involve soft sales.  Help customers with Internet issues.

Minimum Requirements: Candidates must be 18 years or older and have a High School Diploma or GED.    Ability to multi-task.  Several years customer service background preferred.  Excellent computer skills; ability to navigate multiple screens and programs. Performs background checks as a condition of employment for all positions.

Computer:  3.0 GHZ Processor  2 GB Ram for Windows XP

2 GB Ram for Vista  Windows 7

12 GB Available Hard drive space

Must have 17″ screen, no duo monitors

Macintosh Operating system is not supported.

Other Requirements:
•Computer literacy, not afraid of new technology.
•Able to download programs and email file attachments.
•Skilled using chat and instant message communications.
•Knowledge of keyboard short-cuts, such as cut-and-paste.
•Able to work with seven to twenty browser windows open on desktop and can toggle between multiple windows.
•Ability to work independently with little supervision.

Must pass background and credit check

– High Speed Internet Service (DSL or Cable) (No Wireless or Satellite)

* The above job descriptions and listed requirements can often change based on current Employer needs and new projects.  Your assigned job counselor will provide you with the most up-to-date job information if you become our Ticket to Work client. 

 To view more about Employment Options’ services and to apply, please visit our Job Seekers Page.