Rewards Redemption Specialist (MEO-521A)

States Hiring In :   All States except – North Dakota, Montana, Wyoming, Idaho, and Rhode Island & District of Columbia.

Job Details:   Weekends and Holidays are required.  Pd training & meetings paid @ Federal or state minimum wage.   Standard operating hours for this position will be Monday through Sunday, 9:00am-9:00pm Eastern Time.  Fluency in English is required. *

Job Description:  Fulfill rewards redemption requests via phone.  Handle & resolve complaints.  Communicates opportunities for rewards redemptions based on available balances.  Uses web-based and/or computer-based programs to assist customers, enter pertinent customer data, and process required information.

Minimum Requirements:  High school Diploma or equivalent required.  Ability to sit  in confined position for 95% of scheduled shift.   Strong computer/Internet skills.  Type at least 35 WPM.

Computer Requirements:
– Computer (PC)
– High Speed Internet Service
– 1GHz or higher processor
– Memory – 1 GB RAM or higher
– MS Office – Including Word and Excel
– Telephone Access – One work phone line (land line only)
– Ability to receive/send faxes
– Sound card with speakers or USB speakers

* The above job descriptions and listed requirements can often change based on current Employer need and new projects.  Your assigned job counselor will provide you with the most up-to-date job information.

 To view more about Employment Options’ services and to apply, please visit our Job Seekers Page.