States Hiring In :   All States except – North Dakota, Montana, Wyoming, Idaho, and Rhode Island & District of Columbia.

Job Details:   Weekends and Holidays are required.  Pd training & meetings paid @ Federal or state minimum wage.   Standard operating hours for this position will be Monday through Sunday, 9:00am-9:00pm Eastern Time.  Fluency in English is required. *

Job Description:  Fulfill rewards redemption requests via phone.  Handle & resolve complaints.  Communicates opportunities for rewards redemptions based on available balances.  Uses web-based and/or computer-based programs to assist customers, enter pertinent customer data, and process required information.

Minimum Requirements:  High school Diploma or equivalent required.  Ability to sit  in confined position for 95% of scheduled shift.   Strong computer/Internet skills.  Type at least 35 WPM.

Computer Requirements:
– Computer (PC)
– High Speed Internet Service
– 1GHz or higher processor
– Memory – 1 GB RAM or higher
– MS Office – Including Word and Excel
– Telephone Access – One work phone line (land line only)
– Ability to receive/send faxes
– Sound card with speakers or USB speakers

The above job descriptions and listed requirements can often change based on current Employer need and new projects.  Your assigned job counselor will provide you with the most up-to-date job information.

 To view more about Employment Options’ services and to apply, please visit our Job Seekers Page.