Chat hours on Thursday, April 19, 2018
10:00 AM EDT – 4:00 PM EDT (all day)
JOB OPENINGS: Work at Home and Onsite (Brick & Mortar)
STATES HIRING IN: AL, AZ, CO, FL, GA, ID, IN, IA, KS, KY, LA, MI, MN, MS, MO, MT, NE, NM, NY, NC, ND, OH, OK, OR, PA, SC, SD, TN, TX, UT, VA, WA, WV, WI, WY
Onsite: Click link below to learn about specific locations
Visit http://www.convergys.com/company/locations to learn more about our Onsite job locations.
Convergys delivers consistent, quality customer experiences in 47 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 125,000-strong in 31 countries around the world. Visit www.convergys.com to learn more about us.
In addition to our brick and mortar customer contact centers, Convergys utilizes WORK AT HOME CUSTOMER SERVICE REPRESENTATIVES to play a critical role in our client’s mission to provide world-class customer service.
Working from your own home office, this position offers paid virtual training, an excellent employee benefits package, as well as a 401(k) savings plan. We provide extensive new hire training to ensure you are prepared to handle customer interactions.
This position requires heavy phone communication with customers, utilizing a wide variety of software tools to navigate customer accounts, researching and reviewing policies and communicating effective solutions. We are seeking individuals with previous customer service experience with the ability to quickly navigate on the computer. Applicants must have their own PC and high speed Internet service (that meet Convergys’ technical requirements) as well as a quiet, distraction-free space to work within their home.
**Employment Options’ Clients only:
Before applying for any positions from the job fair, first, contact your assigned job counselor directly. They will assist you in following the specific protocol for applying with these employer partners through the Ticket to Work program.