Webinar Technology Tips

TECHNOLOGY HELP & ADDITIONAL WEBINAR TIPS

SECTION A:   Join ME Technology Help and System Requirements:

Helpful Links for the Join Me (Online) Webinar Portion:

BROWSER TIPS:  For Windows and MAC’s, Join me recommends using Chrome as your Browser –but you can use Safari, Firefox, Internet Explorer, or Edge.

  • If Using Internet Explorer 8, 9 or 10- Must have Flash Player 10 (or above) installed
    • To update Flash player: http://get.adobe.com/flashplayer/
    • Flash player must also be ‘enabled‘ under browser settings to view presentation

Mobile Device or Mobile App users:
Mobile devices can be used if that is your only option (Computer or MAC is preferred)

  • Mobile version may be harder to troubleshoot on your own and view presentation portion
    • (Iphone or Android) download free ‘JOIN ME MOBILE APP in device play store 
      • APPLE: Needs iOS 9 or higher for joining meetings .
      • ANDROID: Needs Android 4 for joining meetings

Technical Issues:  Please read the above Join me system requirements links —before— submitting a technology issue. Most questions can be answered via the join me links! Make sure your device is using the appropriate system recommendations and has the latest system updates listed in this email. 

– If you continue to have problems after reading the tips, please email ladler@myemploymentoptions.com
 Email Subject: Webinar issues

SECTION B:   ADDITIONAL WEBINAR TIPS:

All lines will be muted when joining the call – except the guest speakers and moderator.   

  • Note: You can still listen to ‘Audio’ portion  – even if you ‘cannot’ access internet
  • When viewing online portion, it may take a few minutes to see presenter’s screen.
  •  It is possible you may see a blank screen for a short time at first.  
  • The Chat function online will Not be open so that attendees can focus on the presentation 
  • Staff will be talking to you on audio (phone) portion (step 1) so you know what is happening.  
  • You may be asked to state your name. Only the moderator can hear this.
  • Standard long-distance charges may apply for the audio portion. 

If time permits, we will have a “Question & Answer’ session in some capacity.