What the job involves:
Handling inbound calls from customers regarding wireless handset insurance claims, electronics repair facilitation or roadside assistance requests from wireless customers.
Qualifications:At least 1 year of call center experience required
- At least 1 year of call center experience required
- Excellent customer service and communication skills
- PC literacy (Windows, web navigation) and 25 WPM typing skills
Full-time openings are available and exact schedules will be discussed with each candidate, but evenings and weekends will be required. You must be able to work at your computer throughout your entire shift (minus short breaks and a lunch period) while maintaining a noise and distraction-free environment.
* The above job descriptions and listed requirements can often change based on current Employer need and new projects. Your assigned job counselor will provide you with the most up-to-date job information.
If you are a current client of Employment Options and do not know who your assigned job counselor is, please contact Flora at firstname.lastname@example.org to get your assigned counselor.
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